PDF Report is not showing all responses

  • andrewsedore
    Asked on May 7, 2025 at 3:42 PM

    When I view my form or download it as a PDF, the form is not showing all responses. I have to print the form as a PDF and unhide all fields in order to get it to show all responses.

  • Jeric JotForm Support
    Replied on May 7, 2025 at 4:42 PM

    Hi Andrew,

    Thanks for reaching out to Jotform Support. If you download a PDF copy of the submission, it'll be a PDF copy for each submission. It's not like Excel or CSV where all submissions are shown. In other words each submission will have its own PDF Report. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    PDF Report is not showing all responses Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    PDF Report is not showing all responses Image 2 Screenshot 41

    That's it. Once we hear back from you, we'll be able to help you with this.

Your Answer