Come posso organizzare le azioni dell'Assistente IA?

Hi Ghio,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked and see that you have already added data to your Knowledge Base as well as trained your AI Agent. Can you share more details on the issues that you are getting?

Once we hear back from you, we'll be able to move forward with a solution.

Subject: Issues with the Conversational Flow of the Moving Assistant on
www.intermove24.com [5]
Hi Mary, thanks for your quick response. Let me try to explain the
situation: I've spent an entire day on this, and I can't seem to fix the
problem to move forward with the setup. At this point, I'm really forced
to ask for your help :-)
Description:
...

Subject: Issues with the Conversational Flow of the Moving Assistant on
www.intermove24.com [5]
Hi Mary, thanks for your quick response. Let me try to explain the
situation: I've spent an entire day on this, and I can't seem to fix the
problem to move forward with the setup. At this point, I'm really forced
to ask for your help :-)
Description:
...

Hi Ghio,

It seems that your last message got cut off. Can you try to post it again so that we can see your entire message? Regarding your first question, I checked your website and was able to see that your AI Agent was embedded on your homepage. Can you try to embed it with this code and see if you can see it on all your site:

<script src='https://cdn.jotfor.ms/agent/embedjs/0196a0cd87b27e4db360bcfebc05f7e79272/embed.js?skipWelcome=1&maximizable=1'></script>

Also, in order to thoroughly troubleshoot the issue you're experiencing, our team would like to clone your AI agent along with its associated knowledge base. By replicating your environment, we can more accurately diagnose the issue and work on a tailored solution. Rest assured that all data will be handled securely and used solely for troubleshooting purposes in line with our strict privacy and security policies. Once the issue is resolved, the cloned AI agent and all associated data will be deleted.

Can you confirm that we have your permission to go ahead with this process?

If you have any questions or concerns, we’re here to help.