I received a notification that my form will be disabled

  • Rana Wasfy
    Asked on May 7, 2025 at 3:55 AM

    i received a notification that my form will be disabled and i dont know what to do

    Jotform Thread 26777151 Screenshot
  • Lorenz JotForm Support
    Replied on May 7, 2025 at 7:13 AM

    Hi Rana,

    Thanks for reaching out to Jotform Support. As mentioned in the email, some of your form was detected for collecting highly sensitive information, particularly the Repton School Dubai - Withdrawal Form. Now, to avoid any interruption with the forms, you will have to fill out the questionnaire to verify your identity to comply with KYC regulations. To open the questionnaire, just simply click on the button included in the email notification you received.

    Let us know if there's anything else you would like to ask.

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