Customize Disabled Warning Message And Redirect User To A New Form Link

  • ilsimcenter
    Asked on May 6, 2025 at 4:44 PM

    I am wanting to disable a current form and have my users start using a new form.

    If users click on the disabled link they get the following message. Is there a way to edit what the message says. I'd like to include the link to the new form.

    Customize Disabled Warning Message And Redirect User To A New Form Link Image 1 Screenshot 20

    John Zimont

    Midwestern University

    Simulation Technology Specialist

    Phone: 630-960-3214

    Email: jzimon@midwestern.edu

  • Aries JotForm Support
    Replied on May 6, 2025 at 5:24 PM

    Hi John,

    Thanks for reaching out to Jotform Support. You can customize the warning message displayed when your form is disabled and include a link, but the link will not be clickable or hyperlinked. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

    2. Click on the Form Status button, select Disabled, then enter your custom warning message and click on the Save button.

    Customize Disabled Warning Message And Redirect User To A New Form Link Image 1 Screenshot 60

    Here's the sample screenshot result:

    Customize Disabled Warning Message And Redirect User To A New Form Link Image 2 Screenshot 71

    If you want to display a custom warning message with a clickable hyperlink in your new form, a workaround is to hide all form fields and remove the submit button. Then, add a Paragraph element to the form and insert your custom message there. Let me show you how to do this using my demo form:

    1. In Form Builder, click on the Gear icon beside your form fields, then click on the Advanced tab and click on the Hide button.

    2. Alternatively, you can press Ctrl+A or Command+A on Mac to select all fields, then right-click and choose Hide Field to hide multiple fields at once.

    Customize Disabled Warning Message And Redirect User To A New Form Link Image 3 Screenshot 82

    3. Click on the Add Element menu on the left side of the page and add a Paragraph element to your form field.

    4. Next, click the Pencil icon next to the Paragraph field, enter your custom message along with the new form URL, and click the Save button when you're done. You can also use the top toolbar to style your custom message.

    Customize Disabled Warning Message And Redirect User To A New Form Link Image 4 Screenshot 93

    Here's the sample result:

    Customize Disabled Warning Message And Redirect User To A New Form Link Image 5 Screenshot 104

    Give it a try and let us know if you have any other questions.

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