How to remove the Jotform logo that appears on WhatsApp when I send a Jotform link to others?

  • Mum Space
    Asked on May 6, 2025 at 12:27 PM

    how do I get rid of the logo that appears on WhatApps when I send a Jotformlink to others? Can I have my own picture inserted instead?

  • Shirized JotForm Support
    Replied on May 6, 2025 at 2:09 PM

    Hi Mum Space,

    Thanks for reaching out to Jotform Support. Just to confirm, are you referring to the thumbnail shown when sharing your form link? If so, if there's no logo added to your form, it is showing the Jotform logo by default. But to add your custom image, you can add a logo to your form. Let me show you how:

    1. In Form Builder, click on +Add Your Logo to open the Logo Properties,
    2. Click on Upload File to insert your Logo.

    How to remove the Jotform logo that appears on WhatsApp when I send a Jotform link to others? Image 1 Screenshot 30



    In addition, paid users have the option to remove the Jotform branding from their forms. Let me show you how:

    1. In Form Builder, scroll down to the bottom of the page, and click on the Submit field.
    2. Next to Powered By Jotform, click on the X.

    How to remove the Jotform logo that appears on WhatsApp when I send a Jotform link to others? Image 2 Screenshot 41

    Keep us updated and let us know if you need any more help. 

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