Emails not sending from Jotform

  • mampurchasing
    Asked on May 6, 2025 at 11:49 AM

    Hello,

    None of my forms are sending email notifications as of 10:51am eastern time today. Please help

  • Bojan Support Team Lead
    Replied on May 6, 2025 at 12:52 PM

    Hi Katy,

    I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

    Thanks for your patience and understanding, we appreciate it.

  • Bojan Support Team Lead
    Replied on May 7, 2025 at 1:38 AM

    Hi Katy,

    Our developers informed us that the issue is resolved. Try it out and let us know if there is anything else.

    Reach out again if you have any other questions.

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