Why is there such a delay in setting up a Webhook in Make.com? It takes hours before it starts working

  • shannonaerts
    Asked on May 6, 2025 at 10:13 AM

    Relates to form 251243973893063 (https://www.jotform.com/build/251243973893063)



  • Roi JotForm Support
    Replied on May 6, 2025 at 11:11 AM

    Hi Shannon,

    Thanks for reaching out to Jotform Support. Just to make sure I understand correctly, you're setting up webhooks and integrating Make.com with your form using webhooks, correct? If that’s the case, can you tell me what the webhook is being used for and its specific function? Instead of using webhooks, you can directly integrate Make with Jotform, as we have a ready-made integration for it. You can find more information here:  

    Give it a try and reach out again if you have any other questions.

  • shannonaerts
    Replied on May 6, 2025 at 11:27 AM

    Hi Roi

    Thanks for the help. I did just try to direct integration and its working much better.

  • shannonaerts
    Replied on May 6, 2025 at 11:42 AM

    But even so - it worked the first time but when I have tried to now submit a new form (webhook watches for form submissions) and Make.com isn't picking up any new submissions.

  • shannonaerts
    Replied on May 6, 2025 at 11:50 AM

    Resolved

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