I filled out this form and I didn't receive my 20 pound

  • Georgina Witton
    Asked on May 6, 2025 at 9:07 AM

    I saw a post on Facebook regarding marketing, they needed some pictures, and I could get 20 pounds straight away, and I've sent the pics. But I still didn't get anything.

  • georginawitton
    Replied on May 6, 2025 at 9:10 AM

    I didn't receive anything I've messaged lead labs no response

  • Shaira JotForm Support
    Replied on May 6, 2025 at 10:06 AM

    Hi Georgina,

    Thanks for reaching out to Jotform Support. Keep in mind that Jotform is an online form builder, and we provide the tools for users to create and share forms. If you submitted your pictures through a form built with Jotform, we don’t have control over how the form owner manages submissions, including payments or responses.

    We suggest reaching out directly to the form owner or the organization that shared the Facebook post to follow up on your submission. Unfortunately, we're unable to intervene in third-party agreements or confirm payment processing on their behalf.

    If you suspect that the form was used for fraudulent purposes, you may report the form to us here so our team can investigate.

    Reach out again if there’s anything else we can help you with.

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