Asana integration are not working

Hi my Jotform form submissions to Asana has been working fine but all of a sudden it has stopped working and I can't figure it out. I even created a new form and that is not working either.

Please help and quick

Hi Mike,

Thanks for reaching out to Jotform Support. I checked your form, but there was no active integration with Asana on it. See the screenshot below:

Can you try to connect the integration again and do some test submission to see how it goes? We also have a guide here that you can check to know more about this.

Once we hear back from you, we'll be able to move forward with a solution.

I am using the workflows.

Hi Mike,

I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screenshot below to see my results:

Sample Workflow Set up:

Asana integration:

I went ahead and cleared your form cache, as this typically fix minor form issues. Can you try it again and see how it goes? You can also try to remove and add the Asana element to your workflow again. If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

Reach out again if there’s anything else we can help you with.

I am having issues with my Asana account. I am having to rebuild all the workflows and re map the custom fields to a different account.

Thanks for your help.