Save and Continue Later: Can we stop sending the emails when people use this feature?

  • MaatDesk
    Asked on May 2, 2025 at 4:07 PM

    I absolutely, urgently need to prevent the email from being sent to the user when saving a form. Since form management is handled internally through an API within the app, sending the email or displaying the link would imply that the user can fill out the form externally, which is not the intended purpose of our app. How can this be resolved?

    Jotform Thread 26682381 Screenshot
  • Eliza JotForm Support
    Replied on May 2, 2025 at 4:26 PM

    Hi MaatDesk,

    Thanks for reaching out to Jotform Support. Currently, there's no direct way or option to disable sending of emails for the Save and Continue Later option. Form fillers who need to save the Draft link, but don't want to get an email, have the option to get the Draft link without having to create an account, and without the need to enter their email address. Check out the screencast below:

    Save and Continue Later: Can we stop sending the emails when people use this feature? Image 1 Screenshot 20 While the feature you’re looking for isn’t currently available at Jotform right now, we've gone ahead and escalated your request to our Developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Let us know if there’s anything else we can help you with.

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