-
nohely sepulvedaAsked on May 2, 2025 at 3:01 PM
hi, my account is locked. I need to recover it. ASAP
-
Jason JotForm SupportReplied on May 2, 2025 at 3:18 PM
Hi Daphne,
Thanks for reaching out to Jotform Support. I've flushed your previous login attempts. Can you try it again and see how it goes? If you're still unable to access your account, try resetting your Jotform password. Let me walk you through it:
1. Go to the Jotform Main page and click on Login at the top-right corner of the page.
2. In the window that opens, click on Forgot Password?.
3. Enter your email address, and then click on Send Reset Instructions.
4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.
5. Enter your new password, enter it again to verify it, and then click on Create a New Password.
There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.
Reach out again if you need any other help.
Your Answer
Something Went Wrong
An error occurred while generating the AI response. Please try again!