Payment Inquiry from Broadmead123

  • Broadmead123
    Asked on May 2, 2025 at 12:26 PM

    We are tax exempt

  • Billy JotForm Support
    Replied on May 3, 2025 at 6:13 AM

    Hi there,

    Thanks for patiently waiting. Please share a screenshot of your tax-exempt certificate or document.

    As soon as we hear from you, we should be able to assist you further.

  • Ivy JotForm Support
    Replied on May 5, 2025 at 7:50 AM

    Hi Broadmead123,

    Did you have a chance to check my colleague's message?

    Once we hear back from you, we'll be able to move forward.

  • Broadmead123
    Replied on May 7, 2025 at 3:59 PM

    Payment Inquiry from Broadmead123 Image 1 Screenshot 20

  • Billy JotForm Support
    Replied on May 7, 2025 at 6:26 PM

    Hello there,

    Thanks for providing the document. The sales tax has been removed and refunded. $23.4 should be credited to the selected payment method within 5 - 7 business days. All future invoices will no longer be charged for sales tax.

    Let us know if you need further assistance.

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