How can I free up space in my jot form

  • sekhonexpress
    Asked on May 2, 2025 at 12:43 AM

    I have deleted everything almost and still my account shows that my storage is full. I have also cleared caches too. this is a ongoing issue that I am facing . can someone rectify this. Thanks

  • Eduarda JotForm Support
    Replied on May 2, 2025 at 1:25 AM

    Hi sekhonexpress,

    Thanks for reaching out to Jotform Support. I understand your concern regarding storage. However, I’ve checked all the relevant information, including your usage, limits, and account details, and everything appears to be in order, so you should be able to use your account without any issues. I recommend clearing your browser cache and trying again. If the issue persists, can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.



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