Unable to contact Enterprise Team using a free email

  • Eduardo Saado
    Asked on May 1, 2025 at 10:56 PM

    Hello, my plan has reached its 20GB storage limit, and I need more storage. What can I do? I've tried to contact you about upgrading to Enterprise, but I don't have a corporate email. We use Gmail at our company. Please, I urgently need more storage. My business can't be stopped. I need your help as soon as possible.

    Page URL: https://www.jotform.com/help/587-what-is-the-difference-between-jotform-enterprise-and-standard/
  • Jeric JotForm Support
    Replied on May 1, 2025 at 11:03 PM

    Hi Eduardo,

    Thanks for reaching out to Jotform Support. I see that you've already opened another support ticket with the same issue. To keep our support forum organized, we'll handle your case in this thread. We've already forwarded this to our Enterprise Sales Team.

    Reach out again if you need any other help.

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