Request to Remove Credit Card from Account

Hi Jotform Support,

Can you please fully remove the credit card currently on file for our account? The only option available on our end is to update the card, but we don’t want to replace it — we need the payment info wiped completely.

Please confirm once this is done.

Thanks,

Hi Tony,

I’ll need a bit of time to check on this. I’ll get back to you as soon as possible.

Thanks for your patience, we appreciate it.

Hi Tony,

We’ve successfully removed the credit card from your account as requested.

Reach out again if there’s anything else we can help you with.