How to let the form have multiple payment gateways?

  • Aaron
    Asked on May 1, 2025 at 4:21 PM
    So is it possible to offer more than one way to pay. I would like to add cash app and venmo to the form
  • Deanne JotForm Support
    Replied on May 1, 2025 at 4:24 PM

    Hi Aaron,

    You can only add one payment integration per form, but you can display multiple payment integrations in the same form by using the iFrame Embed widget, adding a Single Choice element, and applying Conditions. Let me show you how to set it up:

    At first, let's add the iFrame Embed widget to your form:

    1. In Form Builder, click on the Add Element menu on the left side of the screen.
    2. Click on the Widgets tab, search for iFrame Embed and drag and drop it to your form.
    3. In the menu on the right, under the General tab, paste the Frame URL of the other form which includes fields and the payment integration.
    4. Next to the Iframe Embed widget, click on the Gear icon and change the Height option as you want.

    How to let the form have multiple payment gateways? Image 1 Screenshot 70 Then, let's add a Single Choice element:

    1. While in Form Builder, click on the Add Element menu on the left side of the screen.
    2. In the menu on the left, under the Basic Elements menu, drag and drop a Single Choice element.
    3. Change the label and the options so that users can choose the payment method.

    How to let the form have multiple payment gateways? Image 2 Screenshot 81 Finally, we need to set up Show/Hide Field conditions. Let's do it:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

    2. In the menu on the left side of the page, click on Conditions and choose the Show/Hide Field option.

    How to let the form have multiple payment gateways? Image 3 Screenshot 92

    3. Set up two conditions as you see below and click on Save.

    How to let the form have multiple payment gateways? Image 4 Screenshot 103

    How to let the form have multiple payment gateways? Image 5 Screenshot 114

    After completing all the steps, you can display two payment methods on the same form. Keep in mind that if users fill out the form within the iframe widget, submissions will be collected in that form. Check out the screencast below to see how it'll work: 

    How to let the form have multiple payment gateways? Image 6 Screenshot 125 You can also check out the detailed explanation in this How to Create a Basic Multiple Payment Form guide.

    Give it a try and let us know if you need any help.

  • Sice745
    Replied on May 1, 2025 at 5:55 PM

    This is not simple at all, too many steps, I might need to cancel this service and find a much simpler way. To process payment, and I am good a tech things, but this needs improvement.

  • Adrian Besilla JotForm Support
    Replied on May 1, 2025 at 7:38 PM

    Hi Aaron,

    Thank you for your honest feedback. We understand how this setup can feel overwhelming, especially when you're simply looking for a straightforward way to offer multiple payment options on a single form. As mentioned in the previous reply, Jotform only allows one payment integration per form, so the method we suggested using the iFrame Embed widget and conditional logic is a workaround. If you're currently setting up a form and encountered any challenges trying to achieve multiple payment options in your form, let us know how we can help you. Rest assured, we are here to help.

    Reach out again if you have any other questions.

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