I do not have access to the email the verification code is sent

I need to update the email address on my account from lkubik@albertacf.com to lpearson@albertacf.com because I no longer have access to the old email.

Hi Lauren,

Thanks for reaching out to us for help regarding changing your account email when you no longer have access to the original email address. Unfortunately, for security reasons, we cannot bypass the verification sent to the old email address. In this case, the recommended step is to visit our account recovery guide and fill out the form provided there. This process helps verify your identity and regain control of your account.

Give it a try and let us know how it goes.