Data from the long text fields get cut off on the original PDF

  • cynthiayfung
    Asked on May 1, 2025 at 12:14 PM
    Final question on this form, page 3 - how do I get all of the submitted text in the 2-column fields to show in the PDF that people can download after submitting? For instance, the final words get cut off here in this test submission:
    2 vs 5 columns in 1 form (separate pages) Image 1 Screenshot 20 Screenshot 10
  • Lorevie JotForm Support
    Replied on May 1, 2025 at 12:32 PM

    Hi Cynthia,

    Since you're using the original PDF to download the submission, it's not possible to adjust the size of the box in the PDF Editor. Using a third-party app, you need to adjust the size of each box and make them bigger where the texts can fit in, and then re-upload the PDF. Let me show you how to do this:

    1. Once you have edited the size of each box, in Smart PDF Forms Builder, click on Upload on the blue navigation bar at the top of the page.
    2. Click on Update PDF at the top of the page.
    3. Click on Re-Upload PDF and upload your PDF again.Data from the long text fields get cut off on the original PDF Image 1 Screenshot 20

    Let us know if you have any other questions.

  • cynthiayfung
    Replied on May 1, 2025 at 1:19 PM

    That did it, thank you!

Your Answer