Subscription Inquiry from bestsonmanurung

  • bestsonmanurung
    Asked on April 29, 2025 at 9:49 PM

    User is requesting information about their subscription terms.

  • Sweta JotForm Support
    Replied on April 29, 2025 at 11:15 PM

    Hi Beston,

    Thank you for contacting Jotform Support. We’d like to let you know that you are currently subscribed to the Bronze Yearly plan, which is set to automatically renew on August 28, 2025.

    If you have any questions about your subscription or would like to make changes, feel free to reach out—we're here to help!

  • bestsonmanurung
    Replied on April 29, 2025 at 11:27 PM

    Hi Sweta,

    Is there any documentation of my subscription terms & condition where I could print in PDF for my document perusal.

    Regards,

    BM

  • Mahmoud JotForm Support
    Replied on April 30, 2025 at 7:55 AM

    Hi Beston,

    You can review your payment invoice for details about your subscription type, billing period, and the amount paid. Additionally, our Terms of Use page outlines the Terms that apply to all Jotform users. Let me show you how to check and print your invoices:

    1. On your My Forms page, click on your Avatar/Profile Picture. 
    2. In the menu that opens, click on Settings to go to your Account Settings.
    3. Under Account Settings, click on the Billing tab, and scroll down a bit to the Invoices section
    4. Now, either click on your Invoice IDs to see the details or the Download icon on the right side of them.

    Subscription Inquiry from bestsonmanurung Image 1 Screenshot 20

    Let us know if you have any other questions.

  • bestsonmanurung
    Replied on May 2, 2025 at 4:21 AM

    Hi Mahmoud,

    thanks, you may closed this inquiry.

    BM

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