Unable to access the email inbox that receives the password reset email

  • Carol Krakower
    Asked on April 29, 2025 at 12:26 PM
    My password expired and I cannot reset it because I no longer can access the email on my jotform account.
  • Gian JotForm Support
    Replied on April 29, 2025 at 12:36 PM

    Hi Carol,

    Thanks for reaching out to Jotform Support. I understand that you can't access your account because you no longer have access to the email that receives the password reset email. To recover your account, you would need to fill out the form in this guide.

    Let us know if there’s anything else we can help you with.

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