Enterprise: Assistance with a Single User Account

Hi,

We are possibly thinking of going forward with a Single User account. I do have a few questions regarding downloading applications before we do so and reached out to Jack (email below) so i am filling out this form for further updates before moving forward.

Hi Paul,

Based on the information you provided, it seems as though you may be looking for assistance with a single user account. In addition to the benefits of moving to Enterprise listed here, we also have a Customer Success team dedicated only to supporting our customers via text and scheduled zoom sessions for questions like yours.

I would welcome the opportunity to discuss next steps with regards to Jotform Enterprise, but in the interim the best way to get support for a single user account is here: https://link.zixcentral.com/u/2333f7ad/oM7VlRMW8BGHKLSEUabuwQ?u=https%3A%2F%2Fwww.jotform.com%2Fcontact%2F.

-Jack

Jack Barrett

Enterprise Business Development Manager | Jotform

US North East

Hi Paul,

Thanks for reaching out to Jotform Support. Thanks for reaching out to Jotform Support. I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains how to create a ticket for Enterprise Support here. Please create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly. 

Thanks for your patience and understanding, we appreciate it.

Hi, I don't have an account yet. I am trying to inquire about a single line account hence my email to you for Jack Barrett.
Paul Levine
Assistant Director of Operations for College Experience
The College Experience at Russell
Sage College
300 Washington Avenue Ext.
Albany, NY 12203
518-218-0000
www.thecollegeexperience.org<http: />
________________________________
...

Hello,
I did NOT receive the assistance needed. We would like to go with a single user account and have a few more questions before moving forward. Can someone please contact me at one of the numbers listed below.
Thank you,
Paul
Paul Levine
Assistant Director of Operations for College Experience
The College Experience at Russell
Sage College
300 Washington Avenue Ext. 5514
Albany, NY 12203
518-218-0000
www.thecollegeexperience.org<http: />
________________________________
...

Hi Paul,

We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a Help Center thread from the Contact Us page. We’ll be happy to help.

Now, coming back to your question, if you're interested in Jotform Enterprise, our dedicated Enterprise Sales Team can help you and answer questions that you have. You can contact them here. Just fill out the Jotform Enterprise Sales Contact Request and someone from our Enterprise Sales Team will get back to you shortly.

We appreciate your patience and understanding.