How to change the Jotform image on the email notification?

  • Samantha Stark
    Asked on April 24, 2025 at 12:09 PM
    I also want to change the "jotform" image when a form is sent to something on my brand.
  • Shirized JotForm Support
    Replied on April 24, 2025 at 12:17 PM

    Hi Samantha,

    Thanks for reaching out to Jotform Support. You want to change the Jotform image that appears when your form is sent, replacing it with something that reflects your brand. Additionally, if you want to remove the "Powered by Jotform" branding entirely, this option is available with a paid subscription. You can turn off the Jotform branding in your Account Settings under the Jotform Branding section. Let me show you how:

    1. On your My Forms page, click on your Profile Picture/Avatar from the top-right side of the page.
    2. From the menu that opens, click on Settings.
    3. Under the Update Your Settings section, uncheck the Show “Powered by Jotform” on my forms option. That's it, you’re done.

    How to change the Jotform image on the email notification?  Image 1 Screenshot 40

    In addition, if you want your logo to automatically be added to the form when creating one, here's how to do it: 

    1. Hover your mouse over Profile Photo/Avatar. 
    2. Next, click Settings, then go to the Account section on the left side of the page

    How to change the Jotform image on the email notification?  Image 2 Screenshot 51

    3. Scroll down to see the Organization Logo section.

    4. Click the Add Organization button, then upload your logo. 

    How to change the Jotform image on the email notification?  Image 3 Screenshot 62

    Keep us updated and let us know if you need any more help.

Your Answer