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Manthei_HollyAsked on April 24, 2025 at 10:33 AM
Hello! before I commit a plan i'd love to be able to test out the logic-based email triggers to send our website 'contact us' form to the proper people/departments. I'm a longtime formstack customer and something about our google enterprise account isn't allowing the emails to deliver to our internal recipients, which is why i'm looking to change platforms. Could I test out our form for a day or two to ensure I don't have this same issue with your platform? In the free/trial plan I'm only allowed to test it with one recipient and i need to ensure all 8 people can successfully receive the email. Thank you!
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Joeni JotForm SupportReplied on April 24, 2025 at 12:13 PM
Hi Holly,
Thanks for reaching out to Jotform Support. I understand what you want to do. The Starter Free plan allows only one notification email recipient per form. This means during the free or trial period, you can test sending emails to only one recipient. Feel free to test your email delivery, and if you encounter any issues, you can reply to this thread so we can assist you further.
Let us know if you have any other questions.
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