Submissions not showing in our forms.

There is something wrong with our account. We have all of our adoption applications set to run through here, and we noticed that we have not gotten the last 3 submissions. We even filled out a form last night as a test ourselves and it didn't come through. This is the main way people apply to adopt dogs through our rescue and we need to get it fixed ASAP.

Hi Ashley,

Thanks for reaching out to Jotform Support. Just to confirm, are the submissions not showing on the Jotform Table, or you're referring to not getting Notification Emails every submission? To further investigate what's happening, can you share the form URL in question so I can take a look at it and help you with a solution.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.