Experiencing Issues with the Website?

  • michael_Formica
    Asked on April 24, 2025 at 8:41 AM

    IS YOUR SITE DOWN

  • Manilene JotForm Support
    Replied on April 24, 2025 at 9:21 AM

    Hi Michael,

    Thanks for reaching out to Jotform Support. After reviewing our system, we can confirm that the website is currently up and functioning as expected, with no reported issues on our end. If you're encountering a specific problem, could you provide more details about what you're experiencing? Sharing information such as any error messages, the steps you took before the issue occurred, or screenshots would help us investigate and assist you more effectively.

    If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Experiencing Issues with the Website? Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Experiencing Issues with the Website? Image 2 Screenshot 41 That's it. Once we hear back from you, we'll be able to help you with this.

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