Account: The Apps templates wont let me use them

  • Emma Dyos
    Asked on April 23, 2025 at 5:39 PM

    Hello when i try and create an app and select a template to use nothing happens the use template button just flashes. I have tried using different equipment, laptop, ipad, iphone. As well as different browsers and nothing works.


  • Jefferson JotForm Support
    Replied on April 24, 2025 at 3:15 AM

    Hi Emma,

    Thanks for reaching out to Jotform Support. I checked your account and found that you are using a guest account. Can you create an account using that email address and try again to see if the issue persists? You can create an account using this link.

    Reach out again if you have any other questions.

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