Unable to find an autoresponder Email on my form

  • pinkhousepantry3
    Asked on April 23, 2025 at 5:28 PM

    I have created an auto response when someone orders from my jotform. I need to update the auto response and cannot find it ANYWHERE and nothing in your support is helping me simply FIND IT

  • Gaud JotForm Support
    Replied on April 23, 2025 at 5:52 PM

    Hi Pinkhousepantry3,

    Thanks for reaching out to Jotform Support. Can you share with us the form URL in question so we can check and find out what's going on? When you did, you last edited your form with an Autoresponder Email? I've cleared your form caches; your forms are now refreshed.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

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