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samanthanipperAsked on April 23, 2025 at 3:20 PM
My ticket form is not working. It says 5 available for each item, but when i click on one and hit submit, it's saying everything is full. Please check my form.
Page URL: https://form.jotform.com/251064176948161 -
Jerlan JotForm SupportReplied on April 23, 2025 at 5:57 PM
Hi Sammie,
Thanks for reaching out to Jotform Support. I have checked the form and noticed that you've added multiple Ticket Purchases widgets. Can you share which one is not working properly? Currently, the widget that shows 5 available is under the Group 2 leader, Ira Rothman. Take a look at the screenshot below:
If that's what you're referring to, can you allow us to submit a test submission to your form to check if we can replicate the issue?
I have also cleared your form caches. Can you check if the Available for Ticket Purchases widget has been updated?
Give it a try and let us know how it goes.
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