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vikas711Asked on April 23, 2025 at 1:15 PM
Could you please let me know why an authentication step has been added to my account during login?
It wasn’t like this before, and I would prefer not to have this additional step.
Is there a way to remove or disable it? Please do it.
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Joeni JotForm SupportReplied on April 23, 2025 at 1:35 PM
Hi vikas711,
Thanks for reaching out to Jotform Support. Our security system detected logins from multiple devices or locations and, as a precaution, sent a verification code to the account's email address for authentication. This process ensures that the account is being accessed by its rightful owner. Take note that sharing passwords violates our Terms of Use. Currently, it is not possible to disable this setting.
Let us know if you have any other questions.
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