Form Calculation Widget not working

  • tommichaud007
    Asked on April 23, 2025 at 10:25 AM

    Please tell/show me why the "notable Sales Total" field is not working.

    Thanks

    Tom

  • Rene JotForm Support
    Replied on April 23, 2025 at 10:57 AM

    Hi Tom,

    Thanks for reaching out to Jotform Support. When I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found that the Notable Sales Total is a Form Calculation widget, that has a little updating that needs to be done. The $ sign needs to be changed to a String value (gray), as it's currently a Number value (black) similar to the rest of the formula. This technically is not part of the calculation, and only is needed to show the currency of the total. It's really easy to fix. Let me show you how:

    1. In Form Builder, go to the Notable Sales Total field, and then click on the Wand icon on the right.
    2. In the Form Calculation Widget window on the right, click on the $ to change it to gray, which should be the same as the String legend shown on the right.
    3. Click on Save at the bottom of the formula box once done.

    Form Calculation Widget not working Image 1 Screenshot 30 Check out the result below:

    Form Calculation Widget not working Image 2 Screenshot 41 Give it a try and let us know if you need any help.

  • tommichaud007
    Replied on April 23, 2025 at 11:00 AM

    Rene:


    Worked perfect!

    Thanks

    Tom

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