Dropdown element doesn't show in the generated PDF document

  • gustavriskfin
    Asked on April 23, 2025 at 10:06 AM

    Good day.

    This option does not reflect on the generated PDF afterwards. Please assist

    Dropdown element doesnt show in the generated PDF document Image 1 Screenshot 30

    Dropdown element doesnt show in the generated PDF document Image 2 Screenshot 41

  • Ruan JotForm Support
    Replied on April 23, 2025 at 10:22 AM

    Hi Gustav,

    Thanks for using Jotform. I understand that the 'Fire fighting equipment available (multiple options selectable)' field doesn't show on the generated PDF document. I cloned your form and tested it to see if I could replicate the issue and the same thing happened. Check out the screenshot below to see my results:

    Dropdown element doesnt show in the generated PDF document Image 1 Screenshot 40

    When I checked further, I found that it hasn't been added to the document. Can you try to add the field to the PDF document in PDF Editor? It's really easy to do. Let me show you how:

    1. In PDF Editor, click on Add Element at the top-left of your screen.
    2. Now, in the Form Fields tab of the panel on the left, navigate to the field named Fire fighting equipment available (multiple options selectable) and drag and drop it into the document. Dropdown element doesnt show in the generated PDF document Image 2 Screenshot 51

    That's it. Now the 'Fire fighting equipment available (multiple options selectable)' field will show on the generated PDF document. Check out the screenshot below to see my results:

    Dropdown element doesnt show in the generated PDF document Image 3 Screenshot 62

    Give it a try and let us know if you have any more questions.

  • gustavriskfin
    Replied on April 23, 2025 at 10:26 AM

    Thank you very much.

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