The API endpoints are not working https://api.jotform.com/user/forms

  • proverbs31
    Asked on April 22, 2025 at 3:14 PM

    We are getting a 502 error Bad Gateway when trying to access the API endpoints.

  • Ronald JotForm Support
    Replied on April 22, 2025 at 6:24 PM

    Hi proverbs31,

    Thanks for reaching out to Jotform Support. I tested the API request below to see if I can replicate the issue, but everything was working properly.

    https://api.jotform.com/user/forms?apikey={YourAPIKey}

    Check out the screenshot below to see my results:The API endpoints are not working https://api Screenshot 20Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll look into it more to see if we can figure out what's going on.

    Reach out again if there’s anything else we can help you with.

  • proverbs31
    Replied on April 23, 2025 at 7:35 AM

    Thanks for the update. It is working again. Seems like I was unlucky with the time I picked to start working with the API. Here is a screengrab from yesterday's status timeline.The API endpoints are not working https://api Screenshot 20

  • Richie JotForm Support
    Replied on April 23, 2025 at 9:24 AM

    Hi proverbs31,

    It could have been a temporary issue that was fixed right away. If the same thing happens again, let us know and we'll look into it more to see if we can figure out what's going on.

    Reach out again if you need any other help.


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