How to Cancel Subscription?

  • felipegaleazzi
    Asked on April 22, 2025 at 4:29 AM

    You mentioned billing. Could you please provide more details about your billing inquiry so I can assist you better?

  • felipegaleazzi
    Replied on April 22, 2025 at 4:35 AM

    i want cancell subscription

  • Sheena JotForm Support
    Replied on April 22, 2025 at 4:46 AM

    Hi felipegaleazzi,

    Thanks for reaching out to Jotform Support. Since your subscription was purchased through iOS, you will need to cancel it directly through your Apple ID subscription settings. Here’s how to do it:

    1. Open the Settings app on your iPhone or iPad.
    2. Tap your name at the top to access your Apple ID settings.
    3. Select Subscriptions.
    4. Find and tap the Jotform subscription in the list.
    5. Tap Cancel Subscription and confirm the cancellation.

    After canceling, your subscription will remain active until the end of the current billing period but will not renew afterward. I also found this guide from Apple that you can check.

    Let us know if you have any other questions.

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