PDF element only shows Form 1 in multi-form workflow

  • Graphene Finance
    Asked on April 21, 2025 at 10:17 PM
    I have a workflow with multiple forms (Form 1 and Form 2) in Jotform Workflow Builder. When I try to add a PDF element connected to Form 2, only Form 1 and its PDFs show up for customization. I have connected the PDF element to Form 2, but the PDF element does not recognize Form 2's fields. I have tried refreshing, reconnecting, clearing cache, and using different browsers, but the issue persists. I want to know if this is a limitation or a glitch and need help resolving it.
  • Chris_L JotForm Support
    Replied on April 22, 2025 at 7:42 AM

    Hi Nicholas,

    Thanks for reaching out to Jotform Support. Can you send me the link to your form so I can take a look at it for you? You can easily find your form's URL in Form Builder. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
    2. In the Quick Share tab, click on Copy Link in the Share With Link section.

    PDF element only shows Form 1 in multi form workflow Image 1 Screenshot 20

    Also, can you take a screenshot of the PDF element you are referring to? We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to help you with this.

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