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Graphene FinanceAsked on April 21, 2025 at 10:17 PMI have a workflow with multiple forms (Form 1 and Form 2) in Jotform Workflow Builder. When I try to add a PDF element connected to Form 2, only Form 1 and its PDFs show up for customization. I have connected the PDF element to Form 2, but the PDF element does not recognize Form 2's fields. I have tried refreshing, reconnecting, clearing cache, and using different browsers, but the issue persists. I want to know if this is a limitation or a glitch and need help resolving it.
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Chris_L JotForm SupportReplied on April 22, 2025 at 7:42 AM
Hi Nicholas,
Thanks for reaching out to Jotform Support. Can you send me the link to your form so I can take a look at it for you? You can easily find your form's URL in Form Builder. Let me show you how:
- In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
- In the Quick Share tab, click on Copy Link in the Share With Link section.
Also, can you take a screenshot of the PDF element you are referring to? We have a guide here explaining how to do that.
Once we hear back from you, we'll be able to help you with this.
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