Copy forms and workflows to a new account

  • Amanda
    Asked on April 21, 2025 at 9:30 PM

    I have an account with an email, and I would like to know if it’s possible to transfer my membership to a different email. We are creating a new email address, and I would like to keep the workflows and forms I’ve created under my currently account.


    If that's not possible, can I copy all my work under my currently account to the new account?


    Thanks,

  • Mary JotForm Support
    Replied on April 21, 2025 at 11:20 PM

    Hi Amanda,

    Thanks for reaching out to Jotform Support. You can update the email address in your account instead of creating a new account and moving the forms. Let me show you how:

    1. Click on your Avatar in the top right corner of the page.
    2. Click on Settings.
    3. Next, click on Account on the left side of the page.
    4. Click on Edit in the Email Section.Account Change: Email connected to another account  Image 1 Screenshot 85 Screenshot 40 Screenshot 10
    5. Finally, enter the new email address, and click on Save.Account Change: Email connected to another account  Image 2 Screenshot 96 Screenshot 51 Screenshot 21

    If the Require verification to change email option is enabled in your Privacy Settings, you will get an email message to verify the email address change request.

    1679570125 641c34cd7b73c  Screenshot 32 Screenshot 32 Screenshot 42 Screenshot 32 Screenshot 42 Screenshot 32 Screenshot 32 Screenshot 32 Screenshot 32 Screenshot 32 Screenshot 32 Screenshot 32 Screenshot 52 Screenshot 32 Screenshot 31 Screenshot 21 Screenshot 62 Screenshot 32Finally, you will get an email message to verify the new email address of the account.

    1679570138 641c34da22f07  Screenshot 43 Screenshot 43 Screenshot 53 Screenshot 43 Screenshot 53 Screenshot 43 Screenshot 43 Screenshot 43 Screenshot 43 Screenshot 43 Screenshot 43 Screenshot 43 Screenshot 63 Screenshot 43 Screenshot 42 Screenshot 32 Screenshot 73 Screenshot 43

    Give it a try and let us know if you have any other questions.

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