Subscription Inquiry from ccarhart

  • ccarhart
    Asked on April 21, 2025 at 3:11 PM

    Thank you for your request. I can help you with switching your payment method to invoicing. Could you please provide your account details or let me know if you'd like me to guide you through the process?

  • Shaina JotForm Support
    Replied on April 21, 2025 at 3:47 PM

    Hi ccarhart,

    Thanks for reaching out to Jotform Support. Can you explain more about what you want to happen? To confirm, do you want to change your payment method to invoicing? After we hear back from you, we'll be able to move forward with this.

    Once we hear back from you, we'll be able to help you with this.

  • Billy JotForm Support
    Replied on April 23, 2025 at 5:30 AM

    Hello there,

    Upon reviewing your request, it appears that you prefer making payments via bank transfer or Purchase Order. To do so, please send an email to quotes@jotform.com and our relevant team will attend to your request shortly.

    Please note that once you switch to this payment method, a new invoice will be generated and the unused portion of your subscription will not be refunded.

    Let us know if you need further assistance.

  • ccarhart
    Replied on April 23, 2025 at 3:10 PM
    Yep, we would like to be invoiced vs. pay via credit card for regulatory reasons.
    John Hillstrom (he/him)
    Software Engineer Lead
    [cid:524ba3d6-2efb-4aa4-862d-d38af38baf09]
    www.calmta.org<http: />
    CalMTA is administered by Resource Innovation<http: />s
    ________________________________
    ...
  • ccarhart
    Replied on April 23, 2025 at 3:18 PM
    Yep, we would like to be invoiced vs. pay via credit card for regulatory reasons.
    John Hillstrom (he/him)
    Software Engineer Lead
    [cid:524ba3d6-2efb-4aa4-862d-d38af38baf09]
    www.calmta.org<http: />
    CalMTA is administered by Resource Innovation<http: />s
    ________________________________
    ...
  • Rene JotForm Support
    Replied on April 23, 2025 at 4:59 PM

    Hi ccarhart,

    I appreciate the confirmation and as my colleague, Billy, suggested, you can proceed with emailing us with your detailed request to quotes@jotform.com, and our relevant team will attend to your request shortly.

    Reach out again if there’s anything else we can help you with.

Your Answer