Assigned form prompting users to sign up to access it

  • jcloox2022
    Asked on April 21, 2025 at 2:22 PM

    It seems to open up to a “sign up” or register option instead of the form I assigned.

    Jotform Thread 26367501 Screenshot
  • Rene JotForm Support
    Replied on April 21, 2025 at 2:51 PM

    Hi Jeremiah,

    Thanks for reaching out to Jotform Support. I tried accessing your form using my mobile phone (Android), and I was able to easily access it. Check out the screenshot below:

    Assigned form prompting users to sign up to access it Image 1 Screenshot 50

    This is also the same case on my computer, which I was able to access the form as well without issues. If you assign a form via email invitation, the form will automatically prompt the end user to sign up/in to a Jotform account for the form to be accessed. If you want users to easily and directly access the form with the signing part, you can simply share the form's link or URL to them, by any means available to you like email, social media post, etc. It's easy to get a form's link or URL. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.

    2. In the Quick Share menu, the form URL will be shown in the middle of the page, just below Share with Link. Click on the Copy Link button and paste the copied link together with your next reply.

    Assigned form prompting users to sign up to access it Image 2 Screenshot 61 Another way to do this is to share the form via email through Form Builder, using the Share On Email feature. Here's how to do it:

    1. In Form Builder, in the orange navigation bar, click on Publish.

    2. In the menu on the left, go to Email, and then select Share On Email.

    Assigned form prompting users to sign up to access it Image 3 Screenshot 72 3. You can modify the contents of the email, just make sure to keep the form's link in there.

    4. Go to the Recipients tab and add the email address to send it to.

    5. Once done, click on Send.

    6. You can then choose to Send Another, or click on Done to complete the process.

    Assigned form prompting users to sign up to access it Image 4 Screenshot 83 We also have a guide to help you learn How to Send a Form via Email.

    Give them a try and let us know if you need any other help.

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