No Gear Icon in PDF Editor

  • sg.it
    Asked on April 20, 2025 at 11:51 PM

    Why I no found setting icon

    Page URL: https://www.jotform.com/help/1272-how-to-change-pdf-attachment-filename/
  • Eliza JotForm Support
    Replied on April 21, 2025 at 1:52 AM

    Hi sg.it,

    Thanks for reaching out to Jotform Support. The Settings or Gear icon is supposed to show on the right side of the PDF Editor, as shown in the screenshot below:

    No Gear Icon in PDF Editor Image 1 Screenshot 30

    Can you share with us the URL of the form that you're working on? Let me show you where to find the form URL:

    1. On your My Forms page, hover your mouse over the form and click on More on the right side of the page.
    2. Under the Publish column, select Publish Form.
    3. Click on the Copy Link button.

    No Gear Icon in PDF Editor Image 2 Screenshot 41

    Once we hear back from you, we'll be able to help you with this.

  • bluelightvic
    Replied on May 5, 2025 at 9:03 PM

    I am also having this issue.

    Link to form: EOI for 1:1 - Jotform PDF Editor

  • bluelightvic
    Replied on May 5, 2025 at 9:04 PM

    https://form.jotform.com/team/243377944922063/eoi-for-11


  • Lorevie JotForm Support
    Replied on May 6, 2025 at 3:47 AM

    Hi bluelightvic,

    I've moved your question to a new thread and will be helping you out here.

    Let us know if you have any other questions.