Birthday Club missing

  • Jacobsbridgetolearning
    Asked on April 17, 2025 at 9:26 PM

    Please help us!

    Jotform Thread 26298371 Screenshot
  • Jacobsbridgetolearning
    Replied on April 17, 2025 at 9:32 PM

    Why did our birthday forms disappear?
    we had a lot of submissions

    i noticed the submissions rates were going down from 1717 to 748

  • Raymond JotForm Support
    Replied on April 17, 2025 at 11:15 PM

    Hi Sondia,

    Thanks for reaching out to Jotform Support. Are you referring to the  Birthday Club form? If so, it seems that it's still present in your account. I suggest double checking your account's trash and archived folder. Let me show you how to check there:

    1. In your App, tap on the 3 line icon on the top left corner of the screen.
      Birthday Club missing Image 1 Screenshot 30
    2. Next, tap on the Archive folder or Trash folder to check for your form.
      Birthday Club missing Image 2 Screenshot 41

    From there, you'll see your forms and be able to restore them back to the All Forms folder. We also have a guide on How to Restore Deleted Forms in Jotform Mobile Forms that you can check out.

    Give it a try and let us know if you need any help.

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