Why is my account suspended?!?

My client cannot access the form I made due to my account being suspended. Please fix this immediately.

Hi Maggie Cipriano,

Thanks for reaching out to Jotform Support. I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.

Reach out again if you have any other questions.

Hi Maggie,

When I checked your account, I saw that it was auto-suspended by our system because your form titled Let's Begin! MCC Onboarding Process includes fields to collect sensitive information, which violates our Terms of Use.  For us to lift the suspension, we’ll need your confirmation to remove the relevant fields from your form.

Once we hear back from you, we’ll be able to help you with this.

you have my permission to remove all sensitive fields. Thanks.

Hi Maggie,

I removed the relevant fields from your form and reinstated your account. You should be able to log in now. You can stop your account from being suspended again, by making sure that your future forms comply with our Terms of Use.

Let us know if you need any more help.