The QR code is not working for my app

  • drmeghamishra
    Asked on April 17, 2025 at 4:46 PM

    https://app.jotform.com/250814952494363

    I might have opened the app too many times from my phone. I have cleared the cache on the jotform account and also in my app. The app is to be submitted for a conference. Can you please help why it is not working?

    The QR code is not working for my app Image 1 Screenshot 20

    Jotform Thread 26293461 Screenshot
  • Jerlan JotForm Support
    Replied on April 17, 2025 at 5:30 PM

    Hi Megha,

    Thanks for reaching out to Jotform Support. I tested the QR code you forwarded, and it's working perfectly. Check out the screencast below to see my results:

    The QR code is not working for my app Image 1 Screenshot 20

    Can you go ahead and try it again? We suggest you try it on a different device and let us know how it goes. If the same thing happens again, try to restart your device.

    Give it a try and let us know how it goes.

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