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nkischitzkyAsked on April 17, 2025 at 12:45 PM
Hello,
I'm working on form 250826336301248.
How can I start the quantity range in payment from zero? This is an issue because it ticks off the conditions below of "if quantity is equal to 1 then show Guest 1 Name, Guest 1 Meal Choice etc..." because it automatically chooses the quantity of 1.
Thank you,
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Jerlan JotForm SupportReplied on April 17, 2025 at 2:30 PM
Hi Noi,
Thanks for reaching out to Jotform Support. The quantity range in a payment form cannot start from zero. Jotform's form builder is designed to prevent users from unintentionally submitting orders with zero quantities. Currently, if the checkbox of the product isn't checked, it means the customer doesn't want that product, so it's not included in the order.
Let us know if you have any other questions.
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