Why am I suddenly no longer to add additional subproducts to my form?

  • Aigler
    Asked on April 16, 2025 at 4:33 PM

    In Form Builder, each product currently has 11 Sub Products (which are dates that can be reserved for advertising). I'm no longer able to add new Sub Products to any of the product listings. Previously I just hit "enter" or "tab" after the last Sub Product, but that's no longer working.

    How can I add new Sub Products again? Thanks.

    Jotform Thread 26256571 Screenshot
  • Eduardo JotForm Support
    Replied on April 16, 2025 at 6:26 PM

    Hi Aigler,

    Thanks for reaching out to Jotform Support. I understand that you're experiencing an issue where you can't add new sub-products (dates) to your product listings in Form Builder. In order to write another subproduct, you can click on the empty space below and type the desired date. Check out my test on your form:

    Why am I suddenly no longer to add additional subproducts to my form? Image 1 Screenshot 20

    Give it a try and let us know how it goes.

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