Letting form fillers update their submissions

  • AshishKataria
    Asked on April 16, 2025 at 3:26 PM

    Please advise if submission editing is available for my plan type. I am trying to enable editing after submission for this current form

    Credit Card Form



  • Deanne JotForm Support
    Replied on April 16, 2025 at 5:04 PM

    Hi Ashish,

    Thanks for reaching out to Jotform Support. If I understood correctly, do you want the form fillers to be able to edit their submissions? If so, you can easily set up an Autoresponder Email, enabling people to edit their submission later. It's easy, let's do it:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings. 

    2. In the menu on the left side of the page, click on Emails.

    3. Hover your mouse over your Autoresponder and click on the Pencil icon to customize it.

    Letting form fillers update their submissions Image 1 Screenshot 40

    4. Click on the Email Content window, then click on Form Fields, and select Edit Link.

    5. Customize the Edit Link the way you want, and when you're finished, click on Save on the bottom-right side of the Email Content window.

    Letting form fillers update their submissions Image 2 Screenshot 51

    After submitting the form, submitters will receive an email like the one below. Once they click on it, they'll be able to edit their submission:

    Letting form fillers update their submissions Image 3 Screenshot 62Reach out again if you have any more questions.

  • AshishKataria
    Replied on April 16, 2025 at 5:45 PM

    I have followed every step before reached out. The problem is that I have not been able to find the "edit link" in the Form Fields. Can you please take a look at my form and advise?

  • Lorenz JotForm Support
    Replied on April 16, 2025 at 9:45 PM

    Hi Ashish,

    It's because you have the Sign Automation enabled in the form. Having the Sign Automation enabled, automatically disables submission editing. Disabling it should fix the issue. Let me walk you through it:

    1. In Form Builder, in the navigation bar at the top, click on the Settings tab.

    2. In the menu on the left side of the page, click on Jotform Sign.

    3. Lastly, disable Jotform Sign Automation.

    Letting form fillers update their submissions Image 1 Screenshot 40

    Now, if you wish to send form fillers a PDF copy of their submission, then you can enable PDF attachment in the notification email. Let me walk you through it:

    1. In Form Builderin the orange navigation bar at the top of the page, click on the Settings tab.

    2. In the menu on the left side of the page, click on Emails.

    3. Hover your mouse over the Notification Email element and click on the Pencil icon.

    Letting form fillers update their submissions Image 2 Screenshot 51

    4. Click on the Advanced tab, toggle Attach PDF to the On position, and select the default PDF file or PDF document you created.

    5. Now, scroll down, click on Save, and you're done.

    Letting form fillers update their submissions Image 3 Screenshot 62

    Give it a try and let us know if you need any more help.

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