Over Quota Message When Limits Are Not Exceeded

  • stephaniekford
    Asked on April 16, 2025 at 11:01 AM

    i am getting over quota messages but it doesn't look like i am over quota

  • Christopher JotForm Support
    Replied on April 16, 2025 at 11:06 AM

    Hi Stephanie,

    Thanks for reaching out to Jotform Support. I have reviewed your account and currently, its status is Active. I also checked out your form, and I was able to access it without any issues, as shown in the screenshot.

    Over Quota Message When Limits Are Not Exceeded Image 1 Screenshot 20

    Could you try accessing your form using a different browser or incognito? If the issue doesn't persists, I would suggest clearing your browser cache.

    Give it a try and let us know how it goes.

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