I'm not receiving the password reset email

I forgot my password and haven't received a reset code to my email.

1000

Hi Candice,

Thanks for reaching out to Jotform Support. I've checked the email address you have used of creating this ticket, and it's associated with a Guest account.  Note that we allow only one-time login for guest accounts. This is the reason you're not receiving the email to reset your password. I recommend you sign up to Jotform using this link.

But, if you're referring to a different email address, provide us the email address or username of the account associated with it so that we can check it further.

Let us know if you have any other questions.