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Frans SuwardiAsked on April 15, 2025 at 8:46 PM
JotForm Technical Support,
Thank you for giving examples how to make some "Boards for workflow cycle".
Will it be possible to make another example specifically relate to WorkFlow cycle for Customer feedback survey form?
For example to follow up a workflow customer clicks the submission button, until final statistical computation made of the submission content received from us?
The example of my customer feedback survey form can be seen from:
https://mwbsc.com/wp/mw-customer-feedback-survey/
I will repeat this request in Contact Jotform Support, if it is needed to do this way.
Let me know at my email.
Thank you.
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Lara JotForm SupportReplied on April 16, 2025 at 2:44 AM
Hi Frans,
Thanks for reaching out to Jotform support. I'm afraid I didn't quite understand your request. Can you explain a bit more about the objective of the workflow you'd like to create, so I can get a better idea of what you're trying to achieve? It would help us to understand if you could take a screenshot and send it to us. We have a guide here explaining how to do that.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.
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frans.suwardiReplied on April 16, 2025 at 12:24 PM
Hi Lara,
Thank you for your response.
Actually, I have closed my ticket reach out a few days ago (4/15/2025), with your colleague Rene of the requested topic (forum+26213461).
Because I am not ready to provide detailed information to him, of the actual how to work after customers submission had been received, i.e., even before he can start to provide me guidance how to use JotForm WorkFlow resolution can be started.
For this I need more time in collecting first from senders their submission.
Currently, the "Customer Feedback Survey" has not been released to the public yet.
I just finished making it using JotForm standard app.
Put it free standing on our Wordpress, CMS web page, and still need more internal staff comments, beside my understanding how to enhance it by using JotForm WorkFlow solution wrapped upon it.I do hope you understand the status of my request for Reach Out but then closed it.
Let me know if you have any feedback for me.
Thank and regards,
Frans.
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Roi JotForm SupportReplied on April 16, 2025 at 12:58 PM
Hi Frans,
I understand that you were not ready when you opened the previous thread, and that’s perfectly fine. If you need more time to collect submissions, you can always reach out to us by opening a support ticket whenever you’re ready. Just let us know how we can assist you, and we’ll be happy to help.
Reach out again if there’s anything else we can do for you.
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