How to update email address

I tried to update the email address associated with my Jotform account, but instead, it created a new account with my new email. I want to update the email that my forms are sent to. I have access to my email, but it says the new email address is already associated with a Jotform account.

Hi Chelsea,

Thanks for reaching out to Jotform Support. We can assist you in changing the email address associated with your current account. Can you provide the email address you prefer to use for your Jotform account?

Once we hear back from you, we'll be able to help you with this.