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user's nameAsked on April 15, 2025 at 11:05 AMI am no longer receiving digest emails.
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Butler_CountyReplied on April 15, 2025 at 11:06 AM
Specifically for form " Daily Truck Inspections"
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Butler_CountyReplied on April 15, 2025 at 11:13 AM
Test digest works but the scheduled is no longer being sent.
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Kyle JotForm SupportReplied on April 15, 2025 at 12:22 PM
Hi Butler_County,
Thanks for reaching out to Jotform Support. Could you share the email address you used for your Digest Emails? This will help us check if it's listed in the bounce list. Also, have you had a chance to check your Spam folder to see if the email might have ended up there? If you haven't yet, try Whitelisting Jotform IP Addresses and Domains and adding noreply@jotform.com and noreply@formresponse.com to the contacts list. You can also try recreating your Digest Emails. After that, submit a test entry to check if the digest email gets delivered on your scheduled date.
Give it a try and reach out again if you have any other questions.
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