-
Robertson_BrandonAsked on April 15, 2025 at 12:32 AM
-
Jerlan JotForm SupportReplied on April 15, 2025 at 1:07 AM
Hi Brandon,
Yes, there's a way that you will be notified when someone starts chatting with your AI Agent. You can Download and install Jotform Mobile Forms on your device. Once downloaded, log in and turn on the Allow notifications in your device settings. Let me show you how:
- Go to settings, scroll down, and click Apps.
- Look for Jotform and click on it.
- Click on Notifications and turn on the Allow notifications. Customize the way you want to be notified.
Give it a try and let us know how it goes.
-
Robertson_BrandonReplied on April 16, 2025 at 11:05 PM
We are not using a mobile phone. We want the notification to be sent out via email because we want it to be sent to a custom email and do other setup like slack automation, Zapier setup, etc.
-
Jefferson JotForm SupportReplied on April 17, 2025 at 4:22 AM
Hi Brandon,
Currently, Jotform’s AI Agent does not offer a built-in feature to automatically send email notifications the moment someone starts chatting with the bot.
While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it.
Your Answer
Something Went Wrong
An error occurred while generating the AI response. Please try again!